Dept Name : PPM
Qualification : B.Tech/M.Tech
Relevant Work Experience :1 - 3 years
Hands on experience with Smart3D with customization and/or administration knowledge preferred
To provide second line support to customer issues for SP3D Involves interacting with customers through WebEx, mails etc to understand their problems and providing solutions and work-arounds to resolve the issues. Involves reporting software problems and functionality change requests. Involves testing of problem fixes.